Due to the closure of the company and the
fact we only have a limited number of classes remaining, we will be enforcing
our Refund and Re-Scheduling policies strictly.
For any issues with the company please read the below listed policy
carefully.
When customers register with Texas Professional Firearms Training it is considered to be a contract between the student and Texas Professional Firearms Training, hereafter referred to as the company. The student has registered for and paid for a specific class(s). Within the rules stated herein, the company agrees to provide the student with the training that was contracted for, but does not guarantee the training on the date(s) scheduled for.
The company reserves the right to re-schedule any scheduled class due to in climate weather, insufficient minimum attendance, or any other reason as determined by company management. The company agrees to make attempts to make contact with students by email, to notify them about the cancellation or rescheduling of the class. In the case of extreme or dangerous weather, classes may be cancelled the day of the class. Students who do not receive emails from the Company due to their spam filters being set to high or any other computer problems on the part of the student are not the responsibility of the Company.
Refunds
With the exception of special or extraordinary circumstances, the company has a no refund policy. Requests for refunds for special or extraordinary circumstances are reviewed on a case by case basis by company management. The Company reserves the right to refuse refunds or in special cases authorize a full or partial refund at the company's discretion.
Re-Scheduling Classes
You must contact us at least 24 hours in advance if you cannot attend any scheduled class. Failure to notify the Company of your inability to attend within 24 hours or the failure to contact the Company prior to the start of the scheduled class is grounds for being cancelled from the class without a refund. With the exception of special or extraordinary circumstances, classes may be re-scheduled a total of two times over no more than a 60 day period at no charge.
Classes that have been over 60 days without contact or re-scheduling, and/or classes where there has been no re-scheduling attempt for any period of time are considered forfeited. Those classes may be re-scheduled, at the sole discretion of the company management, for a $50 re-scheduling fee.
When customers register with Texas Professional Firearms Training it is considered to be a contract between the student and Texas Professional Firearms Training, hereafter referred to as the company. The student has registered for and paid for a specific class(s). Within the rules stated herein, the company agrees to provide the student with the training that was contracted for, but does not guarantee the training on the date(s) scheduled for.
The company reserves the right to re-schedule any scheduled class due to in climate weather, insufficient minimum attendance, or any other reason as determined by company management. The company agrees to make attempts to make contact with students by email, to notify them about the cancellation or rescheduling of the class. In the case of extreme or dangerous weather, classes may be cancelled the day of the class. Students who do not receive emails from the Company due to their spam filters being set to high or any other computer problems on the part of the student are not the responsibility of the Company.
Refunds
With the exception of special or extraordinary circumstances, the company has a no refund policy. Requests for refunds for special or extraordinary circumstances are reviewed on a case by case basis by company management. The Company reserves the right to refuse refunds or in special cases authorize a full or partial refund at the company's discretion.
Re-Scheduling Classes
You must contact us at least 24 hours in advance if you cannot attend any scheduled class. Failure to notify the Company of your inability to attend within 24 hours or the failure to contact the Company prior to the start of the scheduled class is grounds for being cancelled from the class without a refund. With the exception of special or extraordinary circumstances, classes may be re-scheduled a total of two times over no more than a 60 day period at no charge.
Classes that have been over 60 days without contact or re-scheduling, and/or classes where there has been no re-scheduling attempt for any period of time are considered forfeited. Those classes may be re-scheduled, at the sole discretion of the company management, for a $50 re-scheduling fee.
